How do I enroll info PC Branch Bill Pay?
1. Log onto PC Branch by going to our web site
(www.becu.net)
and click on the Online Tools - PC Branch, go directly to https://pcbranch.becu.net/
2. Enter your member (account) number and password. If you have
not PC Branch before, click on the "First time users"
link for sign-on instructions.
3. Click "Sign-on". The PC Branch screena
ppears offering many on-line options.
4. Click on the "Pay Bills" button. Once in the Bill
Payer screen take a moment to read the required disclosure / agreement and follow the registration instructions.
5. If you are a first time user, you will be asked to register.
To register, just follow the instructions. For current Bill Pay
users, you will see the Welcome to Bill Pay page.
6. If you have questions after logging into Bill Pay, please refer
to the "Help" section. Also, please call our 24X7 customer
service number at (800) 442-2714.
Bill Pay is a no worry, cost saver credit union service. It gives you the opportunity to set up one time or scheduled payments for any or all of your household bills. And, it's a 24-hour, 7-day a week, convenient money management tool, so you can schedule bills to be paid even when you are on vacation!
Is the Bill Pay System User Friendly?
Extremely easy, just follow the prompts. Selecting merchants to pay is quick as your systems saves the merchant information you input. If you have any question, call our 24x7 customer service number at (800) 442-2714.
There will be a $5.00 montly fee charge unless you have Direct Deposit or eStatements with Bull's Eye Credit Union. Bill Payments over 20 are subject to the standard cost of $0.50 per payment.
Will all My Bills be Paid Electronically?
Some merchants do not accept electronic payments. These merchants will be paid by checks that are send through the mail. The payment amount will be deducted from your account when the check is drawn. You will not be able to take advantage of the normal "float" that's available when you mail checks yourself.
Can I Schedule Payment whenever I Wish?
IMPORTANT: You must complete your transactions and log off prior to midnight in order for your transactions to be processed as Today payments.
You can pay virtually anyone at any time and have the following payment options:
- Schedule a one-time payment to be sent Today
- Schedule a one-time payment for a future date (up to one year
in the future)
- Schedule multiple payments at one time on the same screen from
either the Payment Center or Multiple Payments screens
- Schedule recurring payments to occur at regular intervals from
either the Payment Center or Make Payment screens ...more...
Important: When scheduling payments, be sure to provide enough
time between the scheduled date of the payment and the due date
of your bill. Payments to electronic merchants (Payees) must be
scheduled 2 business days before the payment due date. Payments
to merchants who cannot accept electronic payments must be scheduled
5 business days prior to the due date. For example, if you pay
a bill that is due on March 31 and you see "2 business days"
in the Days to Pay row, you must schedule the date of the payment
at least 2 business days before March 31. ...Back...
When can I schedule the first payment to a new Payee after setting-up?
After you have added a new payee, the payee may appear as "pending" for several days until the information you provided, such as address and account number, can be verified. Often the new Payee is identified and verified within seconds or minutes. In other cases, this process may take up to 3 business days. You will only see the "pending" status in the Payee list when the verification of a newly added Payee is in progress. Verifying the Payee information is critical to the Payment Guarantee
When are payments actually processed?
Today payments scheduled prior to 12:00 midnight are debited from your account (deducted) the same day. They are processed and sent to the Payee (electronically or by check) the next business day Monday through Friday.
Scheduled payments are debited on the same day as their send date, and processed either on the scheduled payment send date or on the next business day. If the send date falls on a Saturday, Sunday or holiday, the payment will be processed (sent to the Payee electronically or by check) on the next business day. ...More...
Payments to electronic merchants must be scheduled 2 business days before the payment due date. Payments to merchants who cannot accept electronic payments must be scheduled 5 business days prior to the due date.
Please note: Payments scheduled as "Today" payments are sent out the following business day. ...Back...
What if my payment is late, and I am charged finance charges?
If we tell you to schedule the payment 2 business days before the due date, and you scheduled the payment 3 business days before its due date and the payment was still late, then we will take the responsibility. Call the customer service number (800) 442-2714 to let us know. On the other hand, if you did not schedule the payment the required number of business days before the due date, you will be responsible for any late fees. Be particularly aware of mortgage due dates and bank holidays.
Do I get a receipt from each transaction?
A reference number is displayed after you complete a transaction. This is your electronic receipt. The reference number is a record that transactions were accepted and will be processed, so you may record this number. Your statement will also include all of your online transactions. Print your statement for a paper receipt.